If you lead a command-and-control organization, stick with
traditional one-way communication. If you hope to build engagement,
excite millenials, and profit from the ideas of customers, staff and
suppliers, then learn to host conversations, which include CLOUs [Colleague
Letters of Understanding]. Ken's session tells why it is hard to give up the
podium and Powerpoint, what new skills are needed, and how conversations, of
even up to a hundred people, can transform levels of
engagement.
